Volvo Group Team Leader, Warehouse Regional Distribution Center (RDC) in Elkridge, Maryland
Service Market Logistics (SML) is an organization within Volvo Group Truck Operations (GTO). Our responsibilities are to design, manage and optimize the supply chain of aftermarket parts for all Volvo Group brands. In North America we support Mack and Volvo Trucks, Volvo Construction Equipment, Volvo Penta, and several Volvo Bus brands. The scope of SML includes transport of material to warehouses, inventory management, management of packaging, and dealer order fulfillment. We ensure that all logistics services are delivered with world class operational excellence utilizing LEAN tools.
Mission and Purpose of the Position
As a member of the Operations Leadership Team, support continual improvement activities to meet desired organizational performance targets
Support the development of the continuous improvement (LEAN) culture in the organization
Model the behavior of a high performing employee
Implement change through standardized work processes while using the 4 step training approach
Use robust problem solving methods to determine root causes for deviations and work to solutions
Responsible for one of the operational areas within Regional Distribution Center - Inbound, Outbound, or Operations Support.
Accountable for team performance in terms of SQDCEP in his/her area
Responsible for improving safety and ergonomics in assigned areas
Increase safety culture via regular GEMBA walks and safety dialogue.
Document and report all safety accidents and near misses to Supervisor. Support analysis and corrective actions as requested.
Support a lean operation using VPS mindset and tools (5S, problem solving, standardized work)
Lead daily VPS meetings with assigned team reporting on business and site specific performance and areas for improvement.
Ensure standard operating procedures are in place and being followed. Support development or improvement of procedures as needed.
Document any non-conformance to procedures or work rules and present to supervisor (FLM)
Assist with root cause analysis and help to implement a continual improvement mindset
Assist supervisors in monitoring team’s performance to ensure daily goals are met
Support overall timekeeping and attendance tracking of the team
Replace team members when they are absent or on other assignment as per supervisor direction.
Assist supervisors toward motivating team members to improve performance
Assist team members when issues arises (quality, productivity, etc.) leading improvement teams as needed.
Ensure adherence to environmental policies and procedures
Assist supervisors with the identification of training needs for experienced team members and facilitate the training of new team members and temporary employees
Empower teams through the approval and implementation of ideas using the idea generation process
Support Supervisor to develop improvement plans for assigned area that contribute to the overall DC improvement roadmap
All other duties and responsibilities as assigned by the area supervisor or manager
Promotes the Volvo Group values and culture
Education and Experience
Minimum 2 to 5 years relevant experience in a similar function in distribution/manufacturing or logistics required
Knowledge in Lean Principles through formal training preferred
Proficient in MS Office preferred
Customer focused: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Peer relationship: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both success and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Self-development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different approaches; works to develop strengths; works on compensating for weakness and limits
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands - Volvo, Volvo Penta, UD Trucks, Terex Trucks, SDLG, Renault Trucks, Prevost, Nova Bus, Mack, Eicher, Dongfeng Trucks and Arquus.
Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates. In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.
Auto req ID
Group Trucks Operations
Travel Required (Maximum)
No Travel Required
Last application date
Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran