Volvo Group Jobs

Manager - Sales & Order Engineering

Location:

Dublin, VA, US, 24084

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

The Manager of Sales & Order Engineering manage the daily transactional activities of all quote and order activities related to Customer Adaptation requests.

Key Responsibilities/Accountabilities

• Manage day to day activities of Sales & Order Engineering.

• Ensure responses to customer adaptation option requests are completed in a timely fashion.

• Develop and drive new processes to reduce order processing times.

• Be a “Champion for Change” with a clear understanding of the needs of all groups involved in the pricing and order processes. Work to develop relationships with other Volvo groups that provide “win – win” solutions to exceed our customer’s expeditions.

• Take field calls from customers, district sales managers, regional vice presidents and fleet sales managers and determine how to prioritize all requests.

• Oversee the acceptance and distribution of TSCO changes as well as the application of appropriate charges. Make decisions regarding acceptance of TSCOs outside of policy guidelines.

• Manage the input to the scheduling of customer’s build requirements.

• Contribute to the design, development, and implementation of sales strategies for specific market segments.

• Manage all groups in the department when senior management is traveling.

• Manage staff participation in customer visits, plant tours, and paper/pilot review sessions.

• Recognize and schedule the individual training needs that must be met within the department, ETO and visits to customers.

• Through personal involvement, ensure that complex and difficult issues are properly resolved together with other required departments within the established time frames.

• Develop and manage Fontaine KPIs.

Who are you?

Critical Competencies

• Communication

• Customer Focus

• Interpersonal Influence

• Creativity/Innovation

• Problem Solving/Decision Making

• Negotiation Skills

• Thorough knowledge of the New River Valley Plant’s union contract and its application.

• Thorough knowledge of how all Volvo groups work together to provide products to our customers.

• Thorough knowledge of how all Volvo groups work with Fontaine and 3rd party body builders to provide products to our customers.

• Demonstrate a strong understanding of the technical aspects of the vehicle, which includes the documentation systems used.

• Understanding of ProBuilder.

• Proficiency in use of all aspects the TSP suite of sales tools.

• Thorough knowledge of VTNA’s Sales and Marketing policies.

• Capable of prioritizing and balancing multiple concurrent assignments while being exposed to a wide variety of the public sector.

Essential Educational and/or Training Qualifications and Certificates

• Bachelor’s Degree with a concentration in a technical or business-related discipline or equivalent experience.

• Minimum 2 years supervisory experience.

Preferred Experience and Knowledge

• 8-12 years professional experience in Sales, Marketing, and commercial operations. Preferably with BU experience.

• Previous trucking, automotive, or related transportation industry experience is strongly preferred.

Other Requirements

• Occasional travel required.

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.

• Generous paid time off including paid caregiver and parental leave policies.

• Competitive matching retirement savings plans.

• Working environment where your safety, health and wellbeing come first.

• Focus on professional and personal development through Volvo Group University.

• Programs that make today’s challenging reality of combining work and personal life easier.

Ready for the next move?

Are you excited to bring your skills and ideas to the table? We can’t wait to hear from you. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Job Category: Engineering

Organization: Volvo Trucks

Travel Required: Occasional Travel

Requisition ID: 19956

View All Jobs (https://jobs.volvogroup.com/?locale=en_US)

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Blacksburg

Nearest Secondary Market: Virginia